SHOP POLICIES

Updated: 10/17/2020

1. NO LOADED FIREARMS ALLOWED, except mine of course! All firearms should be presented to the shop with chambers exposed unless the purpose of the visit is to remove a stuck round.
2. A government issued picture ID is required to drop off AND pickup all firearms. Federal Law dictates I can ONLY return a firearm to THE person who dropped it off. NO EXCEPTIONS.
3. Estimates are just that. I give you my best guess on time to complete and cost. You are welcome to give me a not-to-exceed dollar value— a stopping point for your job. Otherwise I will work until the job you specified is complete.
4. Firearms not paid for and picked up within 60 days of work completion automatically become property of the store. I may dispose of it/them as I see fit with no obligation or recompense to you. Please pay for and pick up your firearms!
5. I perform safety checks on all firearms that come in the shop. I will not knowingly allow ANY firearm to leave the shop with safety(s), either internal or manual, that do not function. You are responsible for any/all costs associated with my correcting defective safeties. Please note that magazine interlocks are often called “safeties” by manufacturers when in reality they are interlocks. Because it is not an actual safety I can disable this feature should you desire it disabled.
6. Workmanship generally carries a 30-day guarantee. Manufacturer parts warrantees may be in effect as well. Manufacturer warrantees do not cover my labor cost. I am NOT responsible for mis-use or abuse you subject your firearm to. Further, should you injure yourself or anyone else or anything else on purpose or by accident you bear complete responsibility.
7. Returns may be made of UNUSED items (other than ammunition or firearms), in the original undamaged packaging, with my original receipt within five business days of purchase. Note that I may consider store credit and/or partial refund for generic/multi-use items (e.g. scopes) after the five days and/or without the original undamaged packaging. Firearms are like cars. They depreciate as soon as they leave the lot. A purchased unfired firearm is still considered a “used” firearm the moment you walk out the door. All ammunition sales are FINAL - NO returns.
8. I’m not Walmart—I am low volume, custom work, self-employed and want to provide you with the absolute BEST workmanship, recommendations, and service possible. And I want to do the same for everyone else too, so please bear that in mind when you ask how long before your work is complete! Also, I know how much you love your baby. However, you probably want me to spend my time actually working on your baby instead of talking to you on the phone about your baby!
9. All function checks are performed with snap caps (dummy rounds). At your discretion I can perform live ammunition checks on most firearms at additional cost. You will need to provide the specific ammunition you intend to use in the firearm for me to perform the tests with. Some work may require you to provide samples of your ammunition for me to test with. Some repairs/modifications/upgrades necessitate test firing. If you do not provide ammunition for this purpose I’ll charge you the cost.
10. I reserve the right to refuse to perform any work or make any sales to anyone for any reason I chose, specified or not (in other words I can refuse service and don’t have to tell you why if I don’t want to).
11. I will not lower trigger weights on either handguns or long guns to less than four pounds as a matter of safety for carry-firearms or hunting firearms. For strictly target or competition firearms, if applicable, I am willing to lower the trigger weight to as low as two pounds, assuming of course the design of the firearm supports doing so.
12. I charge a minimum of 15 minutes work for any job unless it is listed in my baseline of prices in which case I charge the greater of the two. For welding and/or machine shop work I charge a minimum of 1/2 hour at the appropriate rate.